Voice & Comms

An AI receptionist that answers every call — and books the appointment

Our AI phone receptionist answers your calls 24/7, books appointments straight into your calendar, and routes the urgent ones to a human — so you never lose revenue to a missed call.

Best for: Real Estate · Healthcare · Finance & Accounting

What it does

The short version

Missed calls are missed revenue. The AI Phone Receptionist picks up on the first ring, day or night, greets callers in your brand voice, answers common questions, captures caller details, and books or reschedules appointments directly in your calendar. When a call needs a person, it warm-transfers or takes a structured message and notifies the right team member.

Key features
  • 24/7/365 coverage including evenings, weekends and holidays
  • Real-time calendar booking, rescheduling and cancellations
  • Natural multi-turn conversation, not a touch-tone menu
  • Call summaries and transcripts logged to your CRM
  • Spam and nuisance-call filtering
  • Custom greeting, tone and escalation rules per team
How it works

AI Phone Receptionist, step by step.

01

Answer

Sub-second pickup with natural speech-to-text, even over background noise and accents.

02

Understand

An LLM holds a real multi-turn conversation — it asks follow-ups, not a rigid phone tree.

03

Act

It checks availability and books, reschedules or cancels in your calendar in real time.

04

Hand off

Urgent or complex calls warm-transfer to a human with full context, or drop a tidy message into your CRM.

In practice
1 in 3
after-hours calls recovered (illustrative)

A typical UK practice loses a meaningful share of enquiries simply because no one answers after hours. Routed through the receptionist agent, those callers get booked instead of calling a competitor.

Integrations

Connects to your tools

TwilioGoogle CalendarHubSpotWhatsAppSlack

Need something custom? API integrations

FAQ

AI Phone Receptionist — FAQs

Will callers know it's an AI?

It introduces itself honestly and speaks naturally. You control the script, the tone and exactly when a call is handed to a human.

Can it book into our existing calendar?

Yes — it reads live availability and writes bookings directly into Google Calendar, Outlook or your practice-management system.

What happens with an emergency or complex call?

You define escalation rules. The agent warm-transfers to a person or sends an immediate alert with the full transcript.

Book a free consult

Ready to put the AI Phone Receptionist to work?

Book a free consult and we'll scope a supervised pilot for your business — usually live within weeks.