Back-office · Healthcare

An AI agent that handles patient intake before they arrive

Our patient intake agent collects medical history, consent and personal details through a guided conversation before the appointment, checks everything is complete, and writes it into your records — so clinicians start prepared.

Best for: Healthcare

What it does

The short version

Paper forms at the front desk slow everyone down and arrive incomplete. The intake agent guides patients through pre-appointment questions in plain language, captures history and consent, validates and flags gaps, and delivers a structured summary to the clinician — turning the first few minutes of an appointment back into care.

Key features
  • Conversational pre-appointment intake
  • History, details and consent capture
  • Completeness checks and gap flagging
  • Structured clinician summaries
  • Accessibility-friendly experience
  • Records integration
How it works

Patient Intake Agent, step by step.

01

Invite

Patients receive a secure intake link ahead of their appointment.

02

Collect

A guided conversation captures history, details and consent in plain language.

03

Validate

It checks completeness and flags anything missing or unclear.

04

Deliver

It writes a structured summary into your records for the clinician.

In practice
Ready
notes before the patient arrives (illustrative)

When intake is done and structured in advance, appointments start on care rather than admin, and clinicians aren't chasing missing details.

Integrations

Connects to your tools

TwilioWhatsAppGoogleSlackMake

Need something custom? API integrations

FAQ

Patient Intake Agent — FAQs

Is it accessible for all patients?

Yes — it's designed in plain language with accessibility in mind, and your team can assist anyone who prefers help.

Where does the data go?

Into your records, with UK data-protection requirements respected and access controlled.

Can we customise the questions?

Yes, intake flows are tailored to your specialty and appointment types.

Book a free consult

Ready to put the Patient Intake Agent to work?

Book a free consult and we'll scope a supervised pilot for your business — usually live within weeks.