Voice & Comms · Healthcare

An AI agent that keeps patients on top of their prescriptions

Our prescription reminder agent sends timely refill and adherence reminders by SMS, WhatsApp or call, helps patients request repeats, and routes any clinical question to your pharmacy or practice team.

Best for: Healthcare

What it does

The short version

Missed refills and poor adherence cause avoidable harm and extra appointments. The agent reminds patients when a repeat is due, makes requesting it simple, confirms collection or delivery, and escalates anything clinical — gently improving adherence without adding to staff workload.

Key features
  • Refill-due tracking and reminders
  • Multi-channel SMS, WhatsApp and voice
  • Simple repeat-request flow
  • Adherence check-ins
  • Collection and delivery confirmation
  • Clinical-query escalation
How it works

Prescription Reminder Agent, step by step.

01

Schedule

It tracks when each patient's repeat is due based on your records.

02

Remind

It sends timely, friendly reminders by the patient's preferred channel.

03

Request

It helps patients request the repeat and confirms collection or delivery.

04

Route

Clinical questions are passed to your pharmacy or practice team.

In practice
Better
adherence and fewer missed repeats (illustrative)

A simple, well-timed nudge is one of the most effective ways to improve adherence — and it takes nothing from your team's day.

Integrations

Connects to your tools

TwilioWhatsAppGoogleSlackMake

Need something custom? API integrations

FAQ

Prescription Reminder Agent — FAQs

Does it give medical advice?

No. It handles reminders and logistics and routes any clinical question to a qualified person.

Can patients choose how they're contacted?

Yes — SMS, WhatsApp or voice, by patient preference, with easy opt-out.

Is patient data handled properly?

It's deployed with UK data-protection requirements in mind and minimal data exposure.

Book a free consult

Ready to put the Prescription Reminder Agent to work?

Book a free consult and we'll scope a supervised pilot for your business — usually live within weeks.