Back-office · Real Estate

An AI agent that runs the day-to-day of your lettings

Our rental management agent handles tenant messages, logs and triages maintenance requests, chases rent, and coordinates contractors — taking the repetitive admin off your property managers.

Best for: Real Estate

What it does

The short version

Lettings teams drown in tenant messages and maintenance chasing. The agent answers tenant queries, captures and prioritises repair requests, dispatches and follows up approved contractors, sends rent reminders, and keeps landlords informed — escalating anything urgent or out-of-policy to a person.

Key features
  • Tenant query handling across channels
  • Maintenance logging and triage
  • Contractor dispatch and follow-up
  • Automated rent reminders
  • Landlord status updates
  • Urgent-issue escalation
How it works

Rental Management Agent, step by step.

01

Field

It answers tenant messages across phone, WhatsApp and email.

02

Triage

It logs maintenance requests, prioritises urgency and gathers photos/details.

03

Coordinate

It dispatches approved contractors and tracks the job to completion.

04

Chase

It sends rent reminders and keeps landlords updated automatically.

In practice
Fewer
missed maintenance requests (illustrative)

Repairs slip through cracks between phone, email and portal. A single agent that captures and tracks every request keeps tenants happier and landlords informed.

Integrations

Connects to your tools

WhatsAppTwilioStripeSlackGoogle

Need something custom? API integrations

FAQ

Rental Management Agent — FAQs

Does it dispatch contractors automatically?

It can dispatch from your approved list within your rules, and escalates anything outside policy for approval first.

How are urgent repairs handled?

It prioritises by severity and escalates emergencies to a person immediately with all the detail captured.

Does it handle rent?

It sends reminders and shares payment links; funds move through your existing systems.

Book a free consult

Ready to put the Rental Management Agent to work?

Book a free consult and we'll scope a supervised pilot for your business — usually live within weeks.